FAQs

SIZING + FIT

We do offer a virtual size check based on measurements. You can also check out our Fitting Guide for helpful information and our size chart. Have a read through our customer reviews and see if they help give you a better idea of our fit.

Full Cup, Underwire Halter, High Neck Top and Cap Sleeve One Piece all come with removable cups.

Our Balconette style is small in the cup so we do recommend going up a cup in these styles:

Balconette, Tankini and Balconette One Piece.

I.e. If you have an 8G Full Cup we advise getting an 8GG in the Balconette.

Most of our bottoms are true to size except our basic brief bikini bottoms. We advise sizing up in this particular style.

6 - 28

8 - 30

10 - 32

12 - 34

14 - 36

16 - 38

18 - 40

Bikini tops - Underwire Halter

Bottoms - Full Brief and High Waisted Brief

We find that Black, Sky Blue and Forest Green sell best to our teens. Styles - Full CupHipster Tie and Hipster Brief.

PREGNANCY + MATERNITY

We recommend our underwire halter during pregnancy as it has more capacity and allows room for growth.

Ash wore the balconette as it has removable straps which makes it easier. The bandeau has the same removable straps so is also a good option. If you're looking for tummy coverage, try the tankini or the balconette one piece.

Everyone is different so you'll have to go with what your body tells you. It is recommended to get fitted in your third trimester but your bust will increase significantly when your milk comes in (for most) so always allow for extra room in your cup!

PRODUCTS/ORDERING

Most of our products are seasonal so we may not be getting more stock of the garment you want in a particular colour/print. You can however sign up for a 'back in stock' alert through the product page.

As we are a small business we have not been able to stock all the sizes we would like to. Based on customer feedback we will endeavour to make your size available in one or more of our styles. Please send us your feedback and comments to enquiries@lillyandlime.com.

The neck is a tie neck. Lots of women are concerned about neck pressure from the tie. We find that if you are wearing your top firm enough in the band, you will get majority of your support in the back which will ease the neck pressure. Click on this link for product images.

Yes, some products will come back in stock. Please check back on the site or contact us at enquiries@lillyandlime.com to find out about product availability.

YAY - that is awesome. Head to the product page and click REVIEWS to write your own review. Once you've done this we will send you discount towards your next order! You can also send us a photo or tag us in a pic on instagram @lillyandlimeswimwear #lillyandlimepostcards.

SHIPPING

Worldwide. Here is a link to our Delivery and Returns policy where you can see all the shipping costs and timings for your location. If you cannot find your location on our list, we will still ship to you, please just contact us at enquiries@lillyandlime.com and we will provide the relevant shipping information.

Our warehouse is located in Hong Kong and we ship directly from there. Shipping takes between 7 and 14 days with Hong Post. Please email us so we can help track down your order.

Free shipping takes between 7 and 14 days and is sent with Hong Kong Post. DHL Express takes between 1 and 2 days.

You should have received a shipping confirmation with your tracking details. Email us and we can resend the details.

Worldwide shipping is FREE if you spend over $100 (one bikini). Here is a link to our Delivery and Returns policy where you can see all the shipping costs, including express shipping and timings for your location.

RETURNS + EXCHANGES

Please complete this return form and post your bikini back to our Australian address:

Bencom Logistics and Consultancy Pty Ltd 
(C/O Lilly & Lime)
930-940 Taylors Road
Dandenong South
VIC 3175
Attn: Leon

It is the responsibility of the customer to pay for return shipping back to our Australian warehouse. Please send this to our address in Melbourne.

Bencom Logistics and Consultancy Pty Ltd 
(C/O Lilly & Lime)
930-940 Taylors Road
Dandenong South
VIC 3175
Attn: Leon

However IF you are wanting to exchange - we cover the cost of shipping back to you. Click on this link to get the process started.

Yes, of course we are happy to exchange for a different size, style or colour. Once we receive your returned item (in original condition), we will send out your exchange at our expense. Check out our returns policy for more details!

Please email us immediately and we will arrange a refund or a replacement to be sent out.

Short answer - no. Sale items are non refundable. We can exchange for another sale item or give you a store credit for the sale value.

PAYMENTS

Yes we do! Buy now, pay over 4 equal instalments due every fortnight. This is for our Australian and New Zealand customers only. Click here to find out more.

Yes!

The prices shown on this website are in Australian dollars. To convert them to your local currency, try using the currency converter drop down top right or use one of the exchange websites to get an idea of the real price to you.

We accept Visa, MasterCard, Afterpay, AMEX and payments via Paypal. Please sign up to a Paypal account here should you wish to use this payment method or visit www.paypal.com to sign up. Payment is charged to your Paypal account immediately and you will receive an email confirming your purchase.  You will also receive an email confirming payment from Paypal.

If you choose to pay by credit card to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information please see our Privacy policy.

An email is sent when your refund is processed. Payments can take up to 2 working days from when it is processed. Drop us an email and we can investigate for you.

ACCOUNT

www.lillyandlime.com

No - you can checkout as a guest.

If you have forgotten your password, click here to change it or follow the 'FORGOTTEN PASSWORD' instructions on the sign in page. For security reasons we are unable to send your password via email.

OTHER BOOB RELATED QUESTIONS...

Panache. Or if you want one without an underwire - Shock Absorber.